PRICING
Freshservice Pricing Plans (2026)
Complete pricing breakdown, plan comparison and value analysis
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No Free Plan
Paid only
$19
Starting Price
per month
14d
Free Trial
14 days
4
Plans Available
Standard plans
8.1
Excellent Value
Value for Money Score
8.5/10
Overall Rating
8.4/10
Features Score
8.3/10
Support Score
Freshservice Plans Comparison
Plan Feature Comparison
| Feature | Starter $19/mo | Growth $49/mo | Pro $95/mo | Enterprise $119/mo |
|---|---|---|---|---|
| Incident management | ✓ | — | — | — |
| Knowledge base | ✓ | — | — | — |
| Self-service portal | ✓ | — | — | — |
| SLA management | ✓ | — | — | — |
| Asset management | — | ✓ | — | — |
| Approval workflows | — | ✓ | — | — |
| Service catalog | — | ✓ | — | — |
| Business hours | — | ✓ | — | — |
| Problem & change management | — | — | ✓ | — |
| Project management | — | — | ✓ | — |
| Freddy AI | — | — | ✓ | — |
| Analytics | — | — | ✓ | — |
| Sandbox | — | — | — | ✓ |
| Audit logs | — | — | — | ✓ |
| Custom SSL | — | — | — | ✓ |
| IP whitelisting | — | — | — | ✓ |
Freshservice Pricing Summary
Free PlanNot Available
Starting Price$19/mo
Free Trial14 days
Number of Plans4
Cheapest Paid PlanStarter ($19/mo)
Premium PlanEnterprise ($119/mo)
Enterprise OptionNot available
Value Rating8.1/10 (Excellent Value)
How Does Freshservice Pricing Compare?
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Market Positioning
With plans starting at $19/mo, Freshservice sits in the mid-range of the SaaS Tools market. This pricing targets growing teams who need professional-grade features without enterprise-level costs.
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Price-to-Feature Ratio
With a 8.1/10 value score, Freshservice delivers more features per dollar than most competitors. Users consistently rate it as offering excellent bang for the buck.
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Upgrade Path
Freshservice offers 4 distinct tiers, giving you room to scale as your needs evolve. You can start with the entry-level plan and upgrade without switching platforms — a significant advantage over competitors with limited plan options.
Freshservice Pricing FAQ
No, Freshservice does not currently offer a free plan. However, they do provide a 14-day free trial so you can evaluate the platform before committing.
The most affordable Freshservice plan is the Starter plan at $19/month. It includes Incident management, Knowledge base, Self-service portal.
Yes, Freshservice offers a 14-day free trial. This gives you enough time to explore the features and determine if it meets your needs before subscribing to a paid plan.
With an overall rating of 8.5/10 and a value-for-money score of 8.1/10 based on 4800 reviews, Freshservice is generally considered a good value for what it offers.
Freshservice may offer periodic discounts or promotions. Visit their official website to check for current deals, seasonal offers, or educational/startup discounts.
Ready to try Freshservice?
Try Freshservice free for 14 days. No commitment required.