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Pricing, plan names, free plan availability, and trial details are checked against official provider pages before being used in ProPicked scores. Vendor relationships do not change rankings, scores, or recommendations.
Provider pricing facts
Provider pricing facts: Gladly starts at $180/mo. Free-trial availability is checked against public provider data when available. We currently track 2 plans for this pricing page.
Source and freshness note
Source and freshness note: pricing, free-plan, trial, and plan-limit signals are checked against public provider pages and updated comparison data. Last checked May 2026.
Gladly Pricing Plans (2026)
Complete pricing breakdown, plan comparison and value analysis
Key Takeaways
- ✓Gladly starts at $180/month. 0
- ✓2 pricing plans available.
- ✓Value for money score: 7/10 — good value for the features offered.
Gladly Plans Comparison
Hero
- All channels
- People Match routing
- Knowledge base
- Liveboards
- Task management
Super Hero
- Everything in Hero
- Custom reporting
- 99.9% SLA
- Premium support
- Advanced integrations
Plan Feature Comparison
| Feature | Hero $180/mo | Super Hero $210/mo |
|---|---|---|
| All channels | ✓ | — |
| People Match routing | ✓ | — |
| Knowledge base | ✓ | — |
| Liveboards | ✓ | — |
| Task management | ✓ | — |
| Everything in Hero | — | ✓ |
| Custom reporting | — | ✓ |
| 99.9% SLA | — | ✓ |
| Premium support | — | ✓ |
| Advanced integrations | — | ✓ |
Gladly Pricing Summary
How Does Gladly Pricing Compare?
Market Positioning
Starting at $180/mo, Gladly is positioned as a premium solution in the SaaS Tools space. This reflects its enterprise-grade feature set and is best suited for teams who need advanced capabilities.
Price-to-Feature Ratio
Gladly's 7.0/10 value score puts it on par with market averages. You're getting fair value, though some competitors may offer more aggressive pricing.
Upgrade Path
With 2 plans available, Gladly keeps things simple. You won't be overwhelmed by choice, but make sure the upgrade path covers your growth needs for the next 12-24 months.
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Gladly Pricing FAQ
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