New Relic

New Relic is a full-stack observability platform that provides application performance monitoring, infrastructure monitoring, log management, error tracking, and synthetic monitoring to help engineering teams build, deploy, and maintain reliable software at scale. Founded in 2008, New Relic pioneered the APM category and has evolved into a comprehensive observability solution serving over 16,000 customers worldwide. The platform's unified data model, built on the New Relic Database (NRDB), ingests all telemetry data types including metrics, events, logs, and traces into a single platform, enabling powerful cross-correlation and analysis. New Relic's APM agents support major programming languages including Java, .NET, Python, Ruby, Node.js, Go, and PHP, providing deep code-level visibility into application performance, including transaction traces, error analytics, and database query analysis. The infrastructure monitoring agent provides real-time visibility into servers, containers, and Kubernetes clusters, while cloud integrations monitor AWS, Azure, and Google Cloud services. New Relic's log management ingests and analyzes logs at scale, with machine learning-powered pattern detection that groups similar log lines and identifies anomalies. The platform's distributed tracing capabilities follow requests across microservices architectures, helping teams identify bottleneck services and optimize end-to-end performance. New Relic Alerts provides flexible notification policies with configurable conditions, baselines, and multiple notification channels. The platform differentiated itself in 2020 by introducing a generous perpetual free tier that includes 100GB of free data ingest per month and one full-platform user, making enterprise-grade observability accessible to teams of all sizes.