Compare All Help Desk & Support (2026)
Side-by-side comparison of 23 help desk & support — ranked by editorial scores, with pricing, free plans, and feature scores.
📋 Key Takeaways
| # | Tool | Rating | Starting Price | Free Plan | Free Trial | Key Features | Feature Score |
|---|---|---|---|---|---|---|---|
| 1 | LiveChat 🏆 Top Rated | 8.8 | $20/mo | − | 14d | 9 | 6.7 |
| 2 | 8.8 | $180/mo | − | − | 13 | 8.6 | |
| 3 | 8.6 | $39/mo | − | 14d | 12 | 8.4 | |
| 4 | 8.6 | $21/mo | ✓ | 14d | 11 | 7.9 | |
| 5 | 8.5 | $19/mo | − | 14d | 12 | 8.3 | |
| 6 | 8.5 | $19/mo | − | 14d | 13 | 8.6 | |
| 7 | 8.5 | $50/mo | ✓ | 15d | 11 | 7.7 | |
| 8 | 8.5 | $29/mo | ✓ | 7d | 9 | 6.5 | |
| 9 | 8.5 | $19/mo | − | 14d | 9 | 7.1 | |
| 10 | 8.5 | $89/mo | − | 14d | 13 | 8.6 | |
| 11 | 8.4 | $14/mo | ✓ | 15d | 14 | 9.1 | |
| 12 | 8.4 | $29/mo | − | 14d | 11 | 7.2 | |
| 13 | 8.4 | $39/mo | − | 14d | 12 | 7.6 | |
| 14 | 8.3 | $15/mo | ✓ | 14d | 14 | 9.3 | |
| 15 | 8.3 | $19/mo | ✓ | 7d | 12 | 8.3 | |
| 16 | 8.2 | $9/mo | − | 14d | 12 | 8.0 | |
| 17 | 8.1 | $29/mo | ✓ | 14d | 5 | 4.5 | |
| 18 | Groove 💎 Best Value | 8.1 | $4.8/mo | − | 7d | 9 | 6.0 |
| 19 | 8.0 | $15/mo | ✓ | 14d | 8 | 6.4 | |
| 20 | 8.0 | $29/mo | ✓ | − | 8 | 5.8 | |
| 21 | 8.0 | $19/mo | ✓ | 14d | 12 | 7.7 | |
| 22 | 8.0 | $7/mo | ✓ | 30d | 12 | 7.7 | |
| 23 | 7.8 | $35/mo | − | 14d | 11 | 7.9 |
How We Compared These Help Desk & Support
This table compares 23 help desk & support across key dimensions including editorial scores, pricing, free plan availability, trial periods, and feature completeness. Tools are ranked by our editorial team's overall rating, which factors in ease of use, feature depth, value for money, and customer support quality. Feature scores are calculated using our weighted scoring engine that evaluates each tool against help desk & support-specific criteria. All pricing data is verified monthly.