Help desk software pricing breakdown: per-agent costs, AI agent fees, multi-channel pricing across Zendesk, Intercom, Freshdesk, Help Scout & more.
Published March 2026 · Based on 23 Help Desk & Support tools in the ProPicked database · Updated on every page load
Summary statistics for help desk & support pricing across 23 tools.
How help desk & support tools are distributed across price tiers.
Out of 23 help desk & support tools, 0 offer a free tier.
21 out of 23 tools offer a free trial period.
The highest-rated tools based on editorial scores in the ProPicked database.
This benchmark report is based on data from 23 published help desk & support tools in the ProPicked database as of 2026. Starting prices reflect the lowest available paid plan (monthly billing) as listed on each tool’s official pricing page. Free plan availability is determined by whether the vendor advertises a $0 tier.
Ratings are aggregated from editorial scores and user feedback collected by ProPicked. This page is server-rendered from the live database on each visit — numbers reflect the current state of the market.
| PagerDuty |
| 8.6/10 |
| $21/mo |
| 5 | Freshservice | 8.5/10 | $19/mo |
| 6 | Zendesk | 8.5/10 | $19/mo |
| 7 | Help Scout | 8.5/10 | $50/mo |
| 8 | Tidio | 8.5/10 | $29/mo |
| 9 | Front | 8.5/10 | $19/mo |
| 10 | Kustomer | 8.5/10 | $89/mo |