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Pricing, plan names, free plan availability, and trial details are checked against official provider pages before being used in ProPicked scores. Vendor relationships do not change rankings, scores, or recommendations.
Provider Pricing Facts
Provider pricing facts: Pipedrive starts at $14.9/mo; Twenty CRM offers a free plan.
Source and Freshness Note
Source and freshness note: pricing, free-plan, and feature signals are compared from public provider data and updated comparison records. Last checked May 2026.
Pipedrive vs Twenty CRM: Honest Comparison (2026)
Pipedrive
The CRM designed to help you close more deals faster
Twenty CRM
Modern open-source CRM built for the next generation of sales teams
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Quick Verdict:
Pipedrive wins with 8.4/10 vs 7.6/10. Choose Pipedrive for ease of use. Choose Twenty CRM for its unique strengths.
Pipedrive wins this comparison with a score of 8.4/10 vs 7.6/10. Twenty CRM offers a free plan. Pipedrive stands out for clear category fit:Pipedrive is positioned for buyers comparing crm options, making it easier to benchmark against direct alternatives., while Twenty CRM excels at clear category fit:Twenty CRM is positioned for buyers comparing crm options, making it easier to benchmark against direct alternatives.. This is confirmed by our feature analysis where Pipedrive also scores higher (6.6/10).
| Feature | Pipedrive | Twenty CRM |
|---|---|---|
| Overall Rating | 8.4/10 | 7.6/10 |
| Ease of Use | 8.8/10 | 7.2/10 |
| Features | 8.1/10 | 7.2/10 |
| Value for Money | 8.3/10 | 7.4/10 |
| Customer Support | 7.9/10 | 7.6/10 |
| Free Plan | No | Yes ✓ |
| Starting Price | $14.90/mo | $9/mo |
| Feature Score | 6.6/10 | 5.5/10 |
| Top Strength | Clear category fit:Pipedrive is positioned for buyers comparing crm options, making it easier to benchmark against direct alternatives. | Clear category fit:Twenty CRM is positioned for buyers comparing crm options, making it easier to benchmark against direct alternatives. |
| Biggest Weakness | Plan limits still need buyer verification:Always confirm usage caps, seat limits, and renewal pricing on the official provider site before purchasing. | Plan limits still need buyer verification:Always confirm usage caps, seat limits, and renewal pricing on the official provider site before purchasing. |
| Best For | Is Pipedrive free?No permanent free plan is listed in the current provider data. | Is Twenty CRM free?Provider data indicates a free plan is available. |
| Winner | Pipedrive (8.4/10) | |
What is Pipedrive?
The CRM designed to help you close more deals fasterPipedrive is a SaaS tool for teams evaluating crm software in 2026. The CRM designed to help you close more deals faster ProPicked's review is based on provider-published pricing, plan limits, feature availability, and customer review signals rather than sponsorship placement. Provider data highlights contact Management, deal Pipeline, email Tracking, lead Scoring, reporting as tracked capabilities. The current rating is 8.4/10, with value, feature coverage, ease of use, and support considered separately so buyers can compare it against alternatives in the same category. Use this page to verify what Pipedrive offers, where it is strongest, what trade-offs to check, and which competing tools may fit better before committing.
- +Clear category fit:Pipedrive is positioned for buyers comparing crm options, making it easier to benchmark against direct alternatives.
- +Provider-checked pricing context:No permanent free plan is listed in the current provider data. A 14-day trial is listed for evaluation before purchase.
- +Feature coverage is documented:Provider data highlights contact Management, deal Pipeline, email Tracking, lead Scoring, reporting as tracked capabilities.
- •Is Pipedrive free?No permanent free plan is listed in the current provider data.
- •What should I verify before buying?Confirm current pricing, plan limits, cancellation terms, integrations, and support response expectations.
- •How does ProPicked score Pipedrive?Ratings combine provider data, pricing checks, feature coverage, and public review signals across four dimensions.
What is Twenty CRM?
Modern open-source CRM built for the next generation of sales teamsTwenty CRM is a SaaS tool for teams evaluating crm software in 2026. Modern open-source CRM built for the next generation of sales teams ProPicked's review is based on provider-published pricing, plan limits, feature availability, and customer review signals rather than sponsorship placement. Provider data highlights contact Management, deal Pipeline, email Tracking, reporting, custom Fields as tracked capabilities. The current rating is 7.6/10, with value, feature coverage, ease of use, and support considered separately so buyers can compare it against alternatives in the same category. Use this page to verify what Twenty CRM offers, where it is strongest, what trade-offs to check, and which competing tools may fit better before committing.
- +Clear category fit:Twenty CRM is positioned for buyers comparing crm options, making it easier to benchmark against direct alternatives.
- +Provider-checked pricing context:Provider data indicates a free plan is available. Published entry pricing starts around $9/month.
- +Feature coverage is documented:Provider data highlights contact Management, deal Pipeline, email Tracking, reporting, custom Fields as tracked capabilities.
- •Is Twenty CRM free?Provider data indicates a free plan is available.
- •What should I verify before buying?Confirm current pricing, plan limits, cancellation terms, integrations, and support response expectations.
- •How does ProPicked score Twenty CRM?Ratings combine provider data, pricing checks, feature coverage, and public review signals across four dimensions.
Pipedrive vs Twenty CRM: Key Differences
Pipedrive vs Twenty CRM: Quick Verdict
Pipedrive comes out ahead (8.4 vs 7.6/10), but the gap isn't huge. The tiebreaker? Which tool's strengths match your specific needs.
Choose Pipedrive if:
- Extremely intuitive visual pipeline interface that requires minimal training
- Excellent email integration with open and click tracking built in
- Affordable pricing tiers that scale well for growing sales teams
- You want the higher-rated option overall (8.4/10 vs 7.6/10)
- Ease of use matters to you — Pipedrive scores 8.8/10 here
Choose Twenty CRM if:
- Modern and clean UI unlike legacy CRMs
- Fully customizable data model
- Open-source with self-hosting option
- You match the profile: startups wanting a modern CRM without legacy complexity
- You want to start for free before committing any money
Decision Summary
Who wins in each scenario? A quick look at how Pipedrive and Twenty CRM compare across different buyer needs.
Scores 8.4/10 vs 7.6/10
Scores 8.3/10 on value vs 7.4/10
Ease of use: 8.8/10 vs 7.2/10
Features + support avg: 8.0/10 vs 7.4/10
Free plan available + 7.4/10 value
Free plan available vs $14.9/mo
Choose Pipedrive if you need...
- ✓Clear category fit:Pipedrive is positioned for buyers comparing crm options, making it easier to benchmark against direct alternatives.
- ✓Provider-checked pricing context:No permanent free plan is listed in the current provider data. A 14-day trial is listed for evaluation before purchase.
- ✓Feature coverage is documented:Provider data highlights contact Management, deal Pipeline, email Tracking, lead Scoring, reporting as tracked capabilities.
- !Plan limits still need buyer verification:Always confirm usage caps, seat limits, and renewal pricing on the official provider site before purchasing.
- !Fit depends on workflow:Teams with complex integrations or strict compliance requirements should compare Pipedrive against at least two alternatives.
Choose Twenty CRM if you need...
- ✓Clear category fit:Twenty CRM is positioned for buyers comparing crm options, making it easier to benchmark against direct alternatives.
- ✓Provider-checked pricing context:Provider data indicates a free plan is available. Published entry pricing starts around $9/month.
- ✓Feature coverage is documented:Provider data highlights contact Management, deal Pipeline, email Tracking, reporting, custom Fields as tracked capabilities.
- ✓A free plan to get started
- ✓Lower starting price ($9/mo vs $14.9/mo)
- !Plan limits still need buyer verification:Always confirm usage caps, seat limits, and renewal pricing on the official provider site before purchasing.
- !Fit depends on workflow:Teams with complex integrations or strict compliance requirements should compare Twenty CRM against at least two alternatives.
Our Take: Pipedrive vs Twenty CRM
Pipedrive edges ahead with a 8.4/10 vs 7.6/10. The gap is noticeable but not dramatic — both are legitimate options depending on what you prioritize.
Where they differ: Pipedrive's biggest strengths are clear category fit:Pipedrive is positioned for buyers comparing crm options, making it easier to benchmark against direct alternatives. and provider-checked pricing context:No permanent free plan is listed in the current provider data. A 14-day trial is listed for evaluation before purchase.. Twenty CRM, on the other hand, shines with clear category fit:Twenty CRM is positioned for buyers comparing crm options, making it easier to benchmark against direct alternatives. and provider-checked pricing context:Provider data indicates a free plan is available. Published entry pricing starts around $9/month.. These reflect fundamentally different product priorities.
Twenty CRM has a free plan, giving it a lower barrier to entry. If you're not sure yet, start there.
Pipedrive vs Twenty CRM Score Comparison
| Category | Pipedrive | Twenty CRM |
|---|---|---|
🏆Overall Score | 8.4▲ | 7.6 |
💫Ease of Use | 8.8▲ | 7.2 |
⚙Features | 8.1▲ | 7.2 |
💰Value for Money | 8.3▲ | 7.4 |
💬Customer Support | 7.9▲ | 7.6 |
Why These Scores? Our Reasoning
- +Clear category fit:Pipedrive is positioned for buyers comparing crm options, making it easier to benchmark against direct alternatives.
- +Provider-checked pricing context:No permanent free plan is listed in the current provider data. A 14-day trial is listed for evaluation before purchase.
- +Feature coverage is documented:Provider data highlights contact Management, deal Pipeline, email Tracking, lead Scoring, reporting as tracked capabilities.
- -Plan limits still need buyer verification:Always confirm usage caps, seat limits, and renewal pricing on the official provider site before purchasing.
- -Fit depends on workflow:Teams with complex integrations or strict compliance requirements should compare Pipedrive against at least two alternatives.
- +Clear category fit:Twenty CRM is positioned for buyers comparing crm options, making it easier to benchmark against direct alternatives.
- +Provider-checked pricing context:Provider data indicates a free plan is available. Published entry pricing starts around $9/month.
- +Feature coverage is documented:Provider data highlights contact Management, deal Pipeline, email Tracking, reporting, custom Fields as tracked capabilities.
- -Plan limits still need buyer verification:Always confirm usage caps, seat limits, and renewal pricing on the official provider site before purchasing.
- -Fit depends on workflow:Teams with complex integrations or strict compliance requirements should compare Twenty CRM against at least two alternatives.
Pipedrive vs Twenty CRM Pros & Cons
+Strengths
- ✓Clear category fit:Pipedrive is positioned for buyers comparing crm options, making it easier to benchmark against direct alternatives.
- ✓Provider-checked pricing context:No permanent free plan is listed in the current provider data. A 14-day trial is listed for evaluation before purchase.
- ✓Feature coverage is documented:Provider data highlights contact Management, deal Pipeline, email Tracking, lead Scoring, reporting as tracked capabilities.
-Weaknesses
- ✗Plan limits still need buyer verification:Always confirm usage caps, seat limits, and renewal pricing on the official provider site before purchasing.
- ✗Fit depends on workflow:Teams with complex integrations or strict compliance requirements should compare Pipedrive against at least two alternatives.
- ✗Review signals can lag product changes:New feature launches and pricing updates may not be reflected in public user feedback immediately.
+Strengths
- ✓Clear category fit:Twenty CRM is positioned for buyers comparing crm options, making it easier to benchmark against direct alternatives.
- ✓Provider-checked pricing context:Provider data indicates a free plan is available. Published entry pricing starts around $9/month.
- ✓Feature coverage is documented:Provider data highlights contact Management, deal Pipeline, email Tracking, reporting, custom Fields as tracked capabilities.
-Weaknesses
- ✗Plan limits still need buyer verification:Always confirm usage caps, seat limits, and renewal pricing on the official provider site before purchasing.
- ✗Fit depends on workflow:Teams with complex integrations or strict compliance requirements should compare Twenty CRM against at least two alternatives.
- ✗Review signals can lag product changes:New feature launches and pricing updates may not be reflected in public user feedback immediately.
Who Should Use Pipedrive vs Twenty CRM?
Pipedrive is ideal for
- •Is Pipedrive free?No permanent free plan is listed in the current provider data.
- •What should I verify before buying?Confirm current pricing, plan limits, cancellation terms, integrations, and support response expectations.
- •How does ProPicked score Pipedrive?Ratings combine provider data, pricing checks, feature coverage, and public review signals across four dimensions.
- •Match the provider's published plan limits against your expected seats, projects, contacts, storage, or usage volume.
- •Check whether the features you need are included in the entry plan or require an upgrade.
Twenty CRM is ideal for
- •Is Twenty CRM free?Provider data indicates a free plan is available.
- •What should I verify before buying?Confirm current pricing, plan limits, cancellation terms, integrations, and support response expectations.
- •How does ProPicked score Twenty CRM?Ratings combine provider data, pricing checks, feature coverage, and public review signals across four dimensions.
- •Match the provider's published plan limits against your expected seats, projects, contacts, storage, or usage volume.
- •Check whether the features you need are included in the entry plan or require an upgrade.
When NOT to Choose Pipedrive or Twenty CRM
Knowing when a tool is the wrong fit is just as important as knowing its strengths
Skip Pipedrive if...
- ✗Plan limits still need buyer verification:Always confirm usage caps, seat limits, and renewal pricing on the official provider site before purchasing.
- ✗Fit depends on workflow:Teams with complex integrations or strict compliance requirements should compare Pipedrive against at least two alternatives.
- ✗Review signals can lag product changes:New feature launches and pricing updates may not be reflected in public user feedback immediately.
- ✗You need a free plan — Twenty CRM has one, Pipedrive doesn't
Skip Twenty CRM if...
- ✗Plan limits still need buyer verification:Always confirm usage caps, seat limits, and renewal pricing on the official provider site before purchasing.
- ✗Fit depends on workflow:Teams with complex integrations or strict compliance requirements should compare Twenty CRM against at least two alternatives.
- ✗Review signals can lag product changes:New feature launches and pricing updates may not be reflected in public user feedback immediately.
Pipedrive vs Twenty CRM Decision Framework
Choose based on what matters most to you
Pipedrive vs Twenty CRM Pricing
| Pricing Feature | Pipedrive | Twenty CRM |
|---|---|---|
| Free Plan | ✗ No | ✓ Yes |
| Starting Price | $14.90/mo | $9/mo |
| Free Trial | 14 days | Not available |
| Number of Plans | 4 | 3 |
| Value Rating | 8.3/10 | 7.4/10 |
Pipedrive Plans
- ✓Lead & deal management
- ✓Customizable pipelines
- ✓400+ integrations
- ✓Full email sync
- ✓Automations
- ✓Group emailing
- ✓AI-powered sales assistant
- ✓Contract management
- ✓Revenue forecasting
- ✓Unlimited reports
- ✓SSO
- ✓Phone support
Twenty CRM Plans
- ✓Open source CRM
- ✓Unlimited contacts
- ✓Pipeline management
- ✓Custom objects
- +1 more
- ✓Managed hosting
- ✓Email sync
- ✓Calendar integration
- ✓Automations
- +1 more
- ✓Everything in Cloud
- ✓SSO and SCIM
- ✓Advanced security
- ✓Custom SLA
- +1 more
What You Get: Plan Feature Comparison
Comparing Pipedrive's Essential ($14.90/mo) vs Twenty CRM's Cloud ($9/mo)
| Feature | Pipedrive | Twenty CRM |
|---|---|---|
| Lead & deal management | ✓ | ✗ |
| Customizable pipelines | ✓ | ✗ |
| 400+ integrations | ✓ | ✗ |
| Managed hosting | ✗ | ✓ |
| Email sync | ✗ | ✓ |
| Calendar integration | ✗ | ✓ |
| Automations | ✗ | ✓ |
| Standard support | ✗ | ✓ |
Which Should You Choose?
Pipedrive
Twenty CRM
Quick Buyer's Guide
Based on our analysis, here's who each tool is best suited for
- ✓Is Pipedrive free?No permanent free plan is listed in the current provider data.
- ✓What should I verify before buying?Confirm current pricing, plan limits, cancellation terms, integrations, and support response expectations.
- ✓Users who need clear category fit:Pipedrive is positioned for buyers comparing crm options, making it easier to benchmark against direct alternatives.
- ✓Is Twenty CRM free?Provider data indicates a free plan is available.
- ✓What should I verify before buying?Confirm current pricing, plan limits, cancellation terms, integrations, and support response expectations.
- ✓Users who need clear category fit:Twenty CRM is positioned for buyers comparing crm options, making it easier to benchmark against direct alternatives.
- ✓Users who want a free plan to start with
Pipedrive vs Twenty CRM: The Bottom Line
Pipedrive takes this matchup, though Twenty CRM remains a viable alternative.
## Our Verdict Pipedrive comes out ahead (8.4 vs 7.6/10), but the gap isn't huge. The tiebreaker? Which tool's strengths match your specific needs. ### Choose Pipedrive if: - Extremely intuitive visual pipeline interface that requires minimal training - Excellent email integration with open and click tracking built in - Affordable pricing tiers that scale well for growing sales teams - You want the higher-rated option overall (8.4/10 vs 7.6/10) - Ease of use matters to you — Pipedrive scores 8.8/10 here ### Choose Twenty CRM if: - Modern and clean UI unlike legacy CRMs - Fully customizable data model - Open-source with self-hosting option - You match the profile: startups wanting a modern CRM without legacy complexity - You want to start for free before committing any money Twenty CRM at 7.6/10 is still competitive and may be the better fit depending on your specific requirements and budget.